Support
Real humans, usually within one business day.
Questions about the app, your subscription, or your child's stories? Email us at hello@fablefleet.com and we will get back to you quickly.
Common questions
My child's name is not in the stories yet. Named stories are prepared in the background after you save your child's name in Settings. They are usually ready within a few minutes. Until then, the regular story plays so bedtime never waits.
How do I change my child's name or pronouns? In the app, tap the lock to enter the parent area, then Settings, then Bedtime Stories. Stories refresh with the new details automatically.
How do I manage or cancel my subscription? Sign in at fablefleet.com and open your account page. Cancelling stops renewal right away and your stories stay unlocked until the end of the paid period.
How do I delete my child's information? Delete the child profile in the parent area, or email us and we will handle it for you. Details are in our privacy policy.
Contact
hello@fablefleet.com
FableFleet, British Columbia, Canada